Policies

Policies

Returns and Refunds

Thank you for your purchase from Island Harvest! We stand behind the quality of our products and are happy to refund or replace a product that you are not satisfied with. To make an eligible return for refund, the product must be mailed back in its original packaging within 30 days of purchase with a copy of your receipt.

If your product arrived damaged or in an unsatisfactory condition and you would like a replacement, please contact us to initiate a claim.

We reserve the right to limit refunds and replacements. If anything is unclear or you have more questions, feel free to contact us.

Discount and Promotional Codes

Discount and promotional codes are limited to one per customer per order and cannot be combined.

Privacy Policy

We are committed to protecting your personal information and your privacy. We collect personal information that is provided by the customer when you create an account or buy products from Island Harvest. Some information is also collected when you visit the website that does not reveal your personal identity but may include information such as your IP address, operating system, location, and other technical information. We may use cookies to access and store this information. This information is used to maintain the security and operation of our website, communicate with you, and for our own internal analytics. To protect your personal information, we take reasonable precautions in line with best practices to make sure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide payment information to purchase on our website, that information is securely managed by our third-party processors, Stripe and Paypal. in accordance with their privacy policies found here:

https://stripe.com/privacy

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or other legal processes such as court orders or subpoenas. In short, we only share information with your consent or to comply with the law.

We may update this privacy policy from time to time for operational, legal, or other regulatory reasons.

Please use our contact form on this website if you have any questions.